Delivery and Returns

 Texting Service: If you lead a busy lifestyle or live in flats, we strongly suggest that you register for a text update giving you a 1-2 hour window of your delivery time. You can select this option on the payment page.

UK Mainland Standard Delivery:

up to 2 pairs = £4

3-5 pairs = £3.50

5 + pairs = £2 per pair

Delivery 1- 4 working days

Scottish Highlands & Islands, Northern Ireland, Channel Islands & Isle of Man:

£8 Delivery for up to 3 pairs. £2 each pair thereafter

4-13 working days

Southern Ireland :

Up to 3 pairs = £10, additional pairs £2 per pair

Delivery 4-13 working days

Europe:  

Up to 3 pairs = £10

Additional pairs £2 per pair

Delivery 5-14 working days

International:

 Up to 3 pairs = £20

Additional pairs £2 per pair

Delivery 7-17 working days

Please Note: We do not dispatch on public bank holidays. Please take this into account when placing your order.

If you do not receive your order within 5 days of receiving a 'dispatched' e-mail from us, please notify us. If we have not heard otherwise after 5 days, we will assume that you have received your order. Any claims of non-received goods after this time will be the discretion of the delivery service used.

Returns:

We want you to love your new purchase. However, if for any reason you are not 100% satisfied with your purchase from Chockers Shoes, please return your order to us, within 14 days (from the date of dispatch)  for a refund, exchange or store credit. We are not able to offer free returns at this time. 

 Please pack your returns securely and return to us via the address stated on your dispatch note. Returns will only be accepted by post, to this address only. Your dispatch note and returns form are e-mailed to you at the point of dispatch. If you cannot locate this, or do not have this to hand, please contact us via the 'Contact Us' section (at the bottom of your screen) with your name and  order number and we will e-mail your returns form to you.

Once your return is received, you will receive an e-mail to confirm this. 

We hope we have covered all of your queries regarding returns and delivery on this page. If there's something we have not covered, please e-mail us and we will be happy to assist.

Many Thanks

Chockers Shoes x